Contact Us

Contact Us

We’d love to hear from you.

Whether you have a question about your order, our products, or collaborations, our team is here to assist you. Please allow 1–2 business days for a response.

Customer Care

For questions regarding orders, shipping, or products, please include your order number for faster assistance.

Email: info@vaultedcosmetics.com
Response Time: 1–2 business days
Order Support: Monday–Friday

Wholesale & Collaborations

Interested in carrying Vaulted Cosmetics or collaborating with our brand?

Please email us with the subject line “Wholesale Inquiry” or “Collaboration Inquiry”, and include your business name, website, and a brief overview.

Email: info@vaultedcosmetics.com

Press & Media

For press, features, or media requests, please contact us directly via email.

Email: info@vaultedcosmetics.com

Important Notes

  • Due to the nature of our products, all sales are final.

  • Claims for damaged or incorrect orders must be submitted within 48 hours of delivery with photos.

  • Please review our Return Policy and Shipping Policy for additional details.

Thank you for choosing Vaulted Cosmetics — where luxury meets ritual.