Absolutely — here’s the updated, Shopify-optimized Shipping Policy that clearly covers both made-to-order AND ready-to-purchase products, while staying aligned with your Return & Refund Policy and protecting your brand.

This version is clean, professional, and chargeback-friendly. You can paste it directly into
Shopify → Settings → Policies → Shipping Policy.

Shipping Policy

Last updated: [Insert Date]

Thank you for shopping with Vaulted Cosmetics. We offer both made-to-order and ready-to-purchase products to provide flexibility while maintaining the highest standards of quality and care. Please review our shipping policy below before placing your order.

Order Processing Times

Made-to-Order Products

Products labeled as made to order are freshly prepared upon purchase.

• Please allow up to 7 business days for processing before shipment

• Processing time allows for formulation, curing (if applicable), packaging, and quality checks

• Processing time does not include shipping time

Ready-to-Purchase Products

Products labeled as ready to purchase are pre-made and ready to ship.

• Orders typically process within 1–3 business days, excluding weekends and holidays

Orders Containing Both Product Types

If your order includes both made-to-order and ready-to-purchase items, the entire order will ship together once all items are ready.

Shipping Rates & Delivery Estimates

Shipping charges are calculated and displayed at checkout.

Estimated delivery times after processing:

• Standard Shipping: 3–7 business days

• Expedited Shipping: 2–3 business days (if available)

Delivery times are estimates and may vary due to carrier delays, weather conditions, or peak shipping periods.

Domestic Shipping (United States)

Vaulted Cosmetics currently ships within the United States using trusted carriers such as USPS, UPS, or FedEx.

Order Tracking

Once your order ships, you will receive an email confirmation with tracking information.
Please allow up to 24 hours for tracking updates to appear.

Shipping Address Responsibility

Customers are responsible for providing accurate and complete shipping information at checkout.

Vaulted Cosmetics is not responsible for:

• Orders shipped to incorrect or incomplete addresses provided by the customer

• Packages marked as delivered by the carrier

Address changes are not guaranteed once an order has entered processing. Please contact info@vaultedcosmetics.com immediately if you need to request an update.

Lost, Stolen, or Delayed Packages

Vaulted Cosmetics is not responsible for lost or stolen packages once marked as delivered by the carrier.

If your package is delayed or missing, please contact the shipping carrier directly using your tracking number. We are happy to assist where possible but cannot guarantee replacements or refunds outside of our policy guidelines.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with:

• Your order number

• Clear photos of the damaged item(s) and original packaging

We will review your request and determine the appropriate resolution in accordance with our Return & Refund Policy.

Returns & Refunds

Due to the made-to-order and personal-care nature of our products, all sales are final unless otherwise stated in our Return & Refund Policy.

Please review our Return & Refund Policy prior to placing your order, as it outlines eligibility, exceptions, and resolution procedures.

Contact Information

For shipping-related questions, please contact us at:
📧 info@vaultedcosmetics.com